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Privacy Policy:
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The following Privacy Policy shall apply to users registering on or after April 2nd 2010, as from the date of registration. This policy tells you about how we use and
protect your personal information.
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Contents
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Scope
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This Privacy Policy describes how we handle your personal information for our services
on the ezzebuy website. It applies generally to the ezzebuy.com website and content
and other related websites where this policy appears in the footer of the page.
The policy that applies on any of our domains or subdomains is always the policy
that appears in the footer of each website.
Our subsidiaries', affiliates’ and joint ventures’ privacy practices are similar
to those described in this Privacy Policy. Subject to the requirements of applicable
law, we strive to provide a consistent set of privacy practices throughout the global
ezzebuy trading community. By accepting the Privacy Policy and the User Agreement
in registration, you expressly consent to our collection, storage, use and disclosure
of your personal information as described in this Privacy Policy. This Privacy Policy
is effective upon acceptance for new users and is otherwise effective on April 2nd 2010.
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Controlling and Processing Parties
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When you use the ezzebuy service, you agree that:
• ezzebuy Limited process your personal information to deliver the services ezzebuy
provides under the User Agreement and within the framework and according to the
principles laid down in this Privacy Policy.
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Collection
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You can browse our sites without telling us who you are or revealing any personal
information about yourself. Once you give us your personal information, you are
not anonymous to us. If you choose to provide us with personal information, you
consent to the transfer and storage of that information on our servers located in
the United Kingdom.
We may collect and store the following personal information:
• Email address, physical contact information, and (depending on the service used)
sometimes financial information, such as credit card or bank account numbers;
• Transactional information based on your activities on the sites (such as wanted,
buying, selling, item and content you generate or that relates to your account);
• Shipping, billing and other information you provide to purchase or ship an item;
• Feedback, correspondence through our sites, and correspondence sent to us;
• Other information from your interaction with our site, services, content and advertising,
including computer and connection information, statistics on page views, traffic
to and from the sites, ad data, IP address and standard web log information;
• Additional information we ask you to submit to authenticate yourself or if we
believe you are violating site policies (for example, we may ask you to send us
an ID or bill to verify your address, or to answer additional questions online to
help verify your identity or ownership of an item you want to pass on);
• Information from other companies, such as demographic and navigation data;
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Marketing
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We may sell or rent your personal information to third parties for their marketing
purposes without your explicit consent. We may combine your information with information
on other users and information we collect from other companies and use it to improve
and personalise our services, content and advertising. If you don't wish to receive
marketing communications from us or participate in our ad-customisation programs,
simply send us an e-mail stating that you do not want this service and we will remove
you from the distribution list.
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Use
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Our primary purpose in collecting personal information is to provide you with a
safe, smooth, efficient, and customised experience. You agree that we may use your
personal information to:
• provide the services and customer support you request;
• resolve disputes, collect fees, and troubleshoot problems;
• prevent potentially prohibited or illegal activities, and enforce our User Agreement;
• customise, measure and improve our services, content and advertising;
• tell you about our services and those of our corporate family, targeted marketing,
service updates, and promotional offers based on your communication preferences;
and
• compare information for accuracy, and verify it with third parties.
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Our Disclosure of Your Information
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We may disclose personal information to respond to legal requirements, enforce our
policies, respond to claims that a listing or other content infringes the rights
of others, or protect anyone's rights, property, or safety.
We may also share your personal information with:
• Members of the eBay Inc. corporate family, ie PayPal, to provide
joint content and services (like registration, transactions and customer support),
to help detect and prevent potentially illegal acts and violations of our policies,
and to guide decisions about their products, services and communications. Members
of our corporate family will use this information to send you marketing communications
only if you’ve requested their services.
• Service providers under contract who help with our business operations (such as
fraud investigations, bill collection, affiliate and rewards programs and customer
support).
• Other ezzebuy users, whether located within the United Kingdom or abroad. For
example, where you are involved in a transaction with another user, the other user
may view your email address and obtain your contact information and postal address
to help complete the transaction.
• Other third parties to whom you explicitly ask us to send your information (or
about whom you are otherwise explicitly notified and consent to when using a specific
service).
• Law enforcement agencies, other governmental agencies or third parties in response
to a request for information (such as a Section 29 (3) Data Protection Act 1998
form) relating to a criminal investigation, alleged illegal activity or any other
activity that may expose us, you or any other ezzebuy user to legal liability. The
personal information we disclose may include your User ID and User ID history, name,
city, county, telephone number, email address, fraud complaints and offer and listing
history or anything else that we deem relevant.
• Other business entities, should we plan to merge with or be acquired by that business
entity. (Should such a combination occur, we will require that the new combined
entity follow this privacy policy with respect to your personal information. If
your personal information will be used contrary to this policy, you will receive
prior notice.)
Without limiting the above, in an effort to respect your privacy and our ability
to keep the community free from those who attempt to carry out fraudulent or illegal
activities on the site, we will not otherwise disclose your personal information
to law enforcement or other government officials without a court order or substantially
similar legal procedure, except when we believe in good faith that the disclosure
of information is necessary to prevent imminent physical harm or financial loss
or to report suspected illegal activity.
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Information You Share on ezzebuy
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Your user ID is displayed throughout ezzebuy (and so available to the public) and
is connected to all of your ezzebuy activity. Other people can see your offers,
purchases, items wanted, shop fronts, feedback, ratings and associated comments.
Notices sent to other community members about suspicious activity and policy breaches
on our sites refer to user IDs and specific items. So, if you associate your name
with your user ID, the people to whom you have revealed your name will be able to
personally identify your ezzebuy activities. If you are a business seller, your
contact details (such as name and geographical address) may be visible to all.
If you access our sites from a shared computer or a computer in an internet café,
certain information about you, such as your user ID or reminders from ezzebuy, may
also be visible to other individuals who use the computer after you.
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Using Information from ezzebuy
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ezzebuy enables you to share personal and financial information to complete transactions.
We encourage you to disclose your privacy practices and respect the privacy of other
users. We cannot guarantee the privacy or security of your information and therefore
we encourage you to evaluate the privacy and security policies of your trading partner
before entering into a transaction and choosing to share your information. To help
protect your privacy, we allow only limited access to other users' contact, shipping
and financial information to facilitate your transactions. When users are involved
in a transaction, they may have access to each other's name, User ID, email address
and other contact and shipping information. In all cases, you must comply with data
protection laws, and give other users a chance to remove themselves from your database
and a chance to review what information you have collected about them.
You agree to use user information only for:
• ezzebuy transaction-related purposes that are not unsolicited commercial messages;
• other purposes that a user expressly chooses.
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Cookies
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We use "cookies" (small files placed on your hard drive) on certain of our pages
to help analyse our web page flow; customise our services, content and advertising;
measure promotional effectiveness, and promote trust and safety. A few important
things you should know about cookies are that:
• We offer certain features that are available only through the use of cookies.
• We use cookies to help identify you and maintain your signed-in status.
• Most cookies are "session cookies," meaning that they are automatically deleted
from your hard drive at the end of a session.
• You are always free to decline our cookies if your browser permits, although doing
so may interfere with your use of some of our sites or services.
• You may encounter cookies from third parties on certain pages of the sites that
we do not control. (For example, if you view a web page created by another user,
there may be a cookie placed by that web page.)
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No Spam, Spyware or Spoofing
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We and our users do not tolerate spam. You are not licensed to add other ezzebuy
users, even a user who has sold or purchased an item to/from you, to your mailing
list (email or physical mail) without their express consent. To report ezzebuy related
spam or spoof emails to ezzebuy, please Contact us You may not use
our communication tools to send spam or otherwise send content that would breach
our User Agreement. We automatically scan and may manually filter messages to check
for spam, viruses, phishing attacks and other malicious activity or illegal or prohibited
content, but we do not permanently store messages sent through these tools.
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Account Protection
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Your password is the key to your account. Use unique numbers, letters and special
characters, and do not disclose your ezzebuy password to anyone. If you do share
your password or your personal information with others, remember that you are responsible
for all actions taken in the name of your account. If you lose control of your password,
you may lose substantial control over your personal information and may be subject
to legally binding actions taken on your behalf. Therefore, if your password has
been compromised for any reason, you should immediately notify ezzebuy and change
your password.
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Accessing, Reviewing and Changing Your Personal Information
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You can see, review and change most of your personal information by signing in to
ezzebuy. Generally, we will not manually modify your personal information because
it is very difficult to verify your identity remotely. You must promptly update
your personal information if it changes or is inaccurate. Once you make a public
posting, you may not be able to change or remove it. Upon your request to Customer
Service, we will close your account and remove your personal information from view
as soon as reasonably possible, based on your account activity and in accordance
with applicable law. We do retain personal information from closed accounts to comply
with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems,
assist with any investigations, enforce our ezzebuy Privacy Policy and take other
actions otherwise permitted by law.
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Security
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Your information is stored on our servers located in the United Kingdom. We treat
data as an asset that must be protected and use lots of tools (encryption, passwords,
physical security, etc.) to protect your personal information against unauthorised
access and disclosure. However, as you probably know, third parties may unlawfully
intercept or access transmissions or private communications, and other users may
abuse or misuse your personal information that they collect from the site. Therefore,
although we work very hard to protect your privacy, we do not promise, and you should
not expect, that your personal information or private communications will always
remain private.
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Third Parties
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Except as otherwise expressly included in this Privacy Policy, this document addresses
only the use and disclosure of information we collect from you. If you disclose
your information to others, whether they are needers, buyers or sellers on our site
or other sites throughout the internet, different rules may apply to their use or
disclosure of the information you disclose to them. ezzebuy does not control the
privacy policies of third parties, and you are subject to the privacy policies of
those third parties where applicable. We encourage you to ask questions before you
disclose your personal information to others.
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General
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We may amend this Privacy Policy at any time by posting the amended terms on this
site. All amended terms automatically take effect 30 days after they are initially
posted. In addition, we will notify you through your ezzebuy Message inbox or via
email at the address you provide to ezzebuy.
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